Responsible play — Australia (AU)

Emotionventurehub provides social casino entertainment for adults in Australia. Our goal is safe, fun play with virtual coins only. This page outlines controls, tips to recognise risky play, and where to get help.

Session reminder

Set friendly limits

We encourage players to plan sessions, use limits, and pause play when needed. Tools described below are available on-device or via account settings.

Quick limits

Cool-off

Self-exclusion

Reset

Keep play fun

Use limits, take breaks, and contact support if play feels less enjoyable.

Core principles

Entertainment-first: virtual coins only, *** cash wagers or payouts.
Transparency: clear information on features and limits.
Player control: tools to set time and spend-like limits, pause, or exclude.
Support: links to Australian help services and guidance.

Need a break?

Use cool-off or self-exclusion to step away. These are effective immediate actions.

Tools & Controls

Available methods to help manage play and reduce risk.

Control	What it does	How to use
Session timer	Reminds you to take breaks	Enable in settings
Daily limits	Caps virtual coin spend per day	Request via support
Cool-off	Temporary lock-out for a chosen period	Activate instantly
Self-exclusion	Extended account pause	Learn more

Frequently asked questions

***. Emotionventurehub uses virtual coins for entertainment; there are *** monetary deposits or payouts.

Limits can be set via in-app settings or by contacting support for account-based controls.

See the Support section below for Australian helplines and online resources.

Recognising risky behaviour

Signs that play may be becoming problematic:

Chasing losses (trying repeatedly to recover virtual coin balance)
Playing longer than intended or interfering with responsibilities
Experiencing strong negative emotions linked to play

Support & resources (Australia)

If you or someone you know needs help, these Australian resources are available:

Gambling Help Online — 24/7 chat and resources (search state helplines)
Gambler's Helpline (1800 858 858) — confidential support in many states
Speak with family, use cool-off or self-exclusion features, or contact our support team for non-clinical guidance.

Contact Support Privacy & Data Self-exclusion info

Policy & how we help

We provide clear descriptions of features, privacy safeguards, and easy-to-find links to help services. Our in-app controls prioritise player wellbeing over engagement metrics.

Read Privacy Policy Legal info (AUS)